Let’s get you to
the right place.
Need a hand with MarketRooms, or want to build a community? Here’s how to reach us.
Get help
Account issues, room access, or something that isn’t working. Send a request and follow replies in your support inbox.
Open support inboxBuild a community
For analysts, creators, and trading groups. Tell us about your audience and the room you’d like to create.
Talk to usEmail the team
General questions, partnerships, or privacy requests. Reach a human in English or Spanish.
[email protected]Report a safety or content concern
Use our notice-and-action centre to report unlawful content. For urgent security reports, email us with “URGENT” in the subject.
A little context
goes a long way.
Help us understand what happened so we can direct your request to the right place.
What should I include?
Your MarketRooms username, a short description of the issue, and the affected room or content. For privacy requests, include the email associated with your account; we may ask for proportionate identity verification.
Never send passwords, session tokens, private keys, or seed phrases.
How do I appeal a moderation decision?
Include the affected username, approximate date, room, and why you believe the decision should be reviewed. Disagreement with another user’s market view alone is not a moderation issue.
Submit an appeal in your support inboxWhen can I expect a response?
Requests are prioritised by risk and impact. Privacy-rights requests are normally answered within one month, subject to lawful extensions.
MarketRooms is not an emergency service. Contact local emergency services if someone faces immediate danger.