Help and safety
Contact MarketRooms
Last updated: 9 September 2026
Email [email protected] for account help, privacy requests, or security reports. Use the DSA notice-and-action centre for unlawful content, or email [email protected] to communicate directly with a human in English or Spanish.
What to include
- Your MarketRooms username, if relevant.
- A concise description of the issue and the affected room or content.
- For privacy requests, the email associated with your account. We may ask for proportionate identity verification.
- For urgent safety or security reports, put “URGENT” in the subject and do not send passwords, session tokens, private keys, or seed phrases.
Moderation appeals
Include the affected username, approximate date, room and reason you believe the decision should be reviewed. Disagreement with another user’s market view alone is not a moderation issue.
Response expectations
Privacy-rights requests are normally answered within one month, subject to lawful extensions. Other requests are prioritised by risk and impact. MarketRooms is not an emergency service; contact local emergency services where someone faces immediate danger.