Terms of service

1. Operator and eligibility

MarketRooms is operated by SANTIANT LABS LTD, registered in England and Wales under company number 17450301, with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. References to MarketRooms, we, us and our mean this company. You must be at least 18 and legally able to enter this agreement. Contact: [email protected].

2. Independent community

MarketRooms is an independent community product and is not affiliated with or endorsed by TradingView, Hyperliquid, eToro, any broker, exchange, issuer, or regulator. Third-party names and marks belong to their respective owners.

3. No financial advice; market risks

MarketRooms provides public communication tools, not financial, investment, legal, tax or accounting advice. Nothing in chat should be treated or relied on as financial advice or a recommendation from MarketRooms. We do not act as your adviser, broker or portfolio manager, execute orders, hold funds or promise returns. No advisory relationship is created by using the service or interacting with staff.

Posts are users' own views and are not endorsed or verified by us. Information, images and reported results may be inaccurate, incomplete, misleading or outdated. Reputation, votes, Quality and Analysis filters, and bullish or bearish sentiment do not establish expertise, suitability, accuracy or likely returns. Moderation does not certify investment merit. Verify information independently and seek an appropriately authorised professional where needed. You make your own investment decisions.

Trading, including cryptoassets and derivatives, involves risk. You can lose all invested funds; some leveraged products can cause losses beyond your initial investment. Past, simulated or reported performance does not guarantee future results. Chart detection can identify the wrong symbol, exchange or room; verify the instrument on your trading platform before acting. Do not rely on chat availability or notifications for time-critical decisions.

These warnings do not exempt users or MarketRooms from legal duties applicable to the actual publication or distribution of investment recommendations, promotions or other regulated activity. Labelling a post “not financial advice” does not make unlawful conduct permissible.

4. Accounts

Provide accurate information, protect your sign-in methods, and tell us promptly about suspected unauthorised use. You are responsible for taking reasonable steps to prevent unauthorised account use and for misuse attributable to you under applicable law. You do not assume liability for security failures for which we are legally responsible. Usernames must not impersonate staff, brands, public figures or other people.

5. Your content

You keep ownership of content you submit. You grant MarketRooms a worldwide, non-exclusive, royalty-free licence to host, copy, process, display and distribute that content only as needed to operate, secure, improve and moderate the service. You confirm that you have the necessary rights and that your content is lawful. This licence lasts while content is hosted, including limited copies retained for lawful security, backup or legal purposes, and ends when those copies are deleted. It does not grant us ownership or a general right to sell your content.

Room posts and images are public and may be copied or redistributed by others. Hide personal information before capture or upload; images are not automatically redacted. Do not upload confidential material or third-party charts or data without the necessary rights. We cannot promise to retrieve copies made independently by others. Your statutory data-protection and erasure rights remain intact.

Third-party platforms and content have their own terms and permissions. Enabling an integration does not grant permission from that platform or a licence to redistribute its charts or market data. Report alleged copyright or other illegal content through the notice-and-action centre.

6. Acceptable use

Do not post scams, phishing, malware, seed phrases, private keys, fake giveaways, unlawful market-manipulation schemes, harassment, hate, threats, doxxing, illegal content, spam, or content that infringes others’ rights. Do not provide unauthorised personalised investment advice, unlawfully disclose inside information, engage in insider dealing, or publish misleading performance claims. Clearly disclose material holdings, compensation, sponsorship, affiliate relationships and other conflicts relevant to a post. Do not disguise promotions as independent discussion. Do not scrape the service, disrupt it, evade controls, misuse reports, or access accounts or systems without permission. The Community Guidelines form part of these terms.

7. Moderation

We may hold, label, limit, remove or preserve content and may warn, restrict, suspend or terminate accounts where reasonably necessary to enforce these terms, protect users, investigate abuse or comply with law. Automated rules identify suspicious links, scam and impersonation phrases, mass mentions, repeated content, excessive capitals and posting velocity. These rules may hold content for review; a trained person supervises final decisions that restrict content or accounts. We apply restrictions diligently, objectively and proportionately, taking account of context, severity, recurrence, user safety, freedom of expression and the rights of affected people.

Affected users receive specific reasons for restrictions where contact details are known and may challenge a decision. Illegal-content notices and free appeals can be submitted through the DSA notice-and-action centre.

8. Misuse of content and reporting systems

After a warning, we may temporarily suspend accounts that frequently provide manifestly illegal content, or pause notices or complaints that are frequently manifestly unfounded. Decisions are made case by case. We consider the absolute number and relative proportion within the relevant period, seriousness and consequences, and apparent intent. A typical first suspension is 7 days, rising to 30 days for repeated or serious misuse; shorter or longer periods may be used when proportionate. The warning and suspension can be appealed.

9. Service and termination

MarketRooms is free to use at launch. There is no subscription or automatic conversion to a paid plan. If we introduce optional paid features, we will explain the price and applicable terms before you choose to purchase them. We may introduce advertising later; we will identify advertisements and sponsorships and update relevant privacy and cookie information before introducing new data uses. Accepting these terms is not consent to optional advertising tracking.

We intend to make the service available worldwide, subject to applicable law and any territorial restrictions we communicate. Availability does not mean the service or every user's content is appropriate or lawful in every country. We may restrict access where necessary to meet legal obligations.

The service may change, experience interruptions, or discontinue features, including during maintenance or product changes. We do not promise continuous availability; mandatory service and consumer rights remain unaffected. You can stop using it and request account deletion at any time. We may suspend or end access for serious or repeated breaches, security threats, legal requirements, or discontinuation of the service.

10. Liability

To the extent permitted by applicable law, MarketRooms is provided without a guarantee of uninterrupted availability, accuracy, market outcomes, or fitness for a particular trading purpose. Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded, including mandatory consumer rights or responsibility for our own conduct where imposed by law. To the extent permitted by law, we do not assume responsibility for independent third-party services or users' investment decisions. This does not remove our legal obligations concerning content hosted on the service. We do not guarantee that all harmful content will be detected or prevented.

11. Law and contact

The law of England and Wales applies, without depriving consumers of mandatory protections in their country of residence. Any dispute will be handled by the courts determined by applicable consumer and procedural law. General questions may be sent to [email protected]. The DSA contact for users and authorities is [email protected]; communication is accepted in English and Spanish.

12. Changes to these terms

We identify each version and its effective date and retain previous versions. We will notify users of material changes through the service or their account email, explain when they take effect, and request fresh acceptance where appropriate. Changes do not retroactively remove accrued rights. You can stop using the service and request account deletion if you do not accept revised terms; mandatory rights remain. Optional analytics consent is separate from acceptance of these terms.